About RFBE Consulting
Our Company
RFBE is an Australian-based consulting business that provides a rare blend of governance, finance, commercial and operations-influenced business excellence services. We are experts in and leverage the internationally recognised holistic management system—Business Excellence—to support businesses committed to achieving superior and sustainable business results.
Our name
Our business name stands for Results Focused Business Excellence Consulting and it is intended to be unambiguous about our brand, which is tested and effective in helping enterprises to:
- establish and deploy the right game plan at all levels
- enable their people to understand and work to the same game plan
- maintain focus on results to improve performance.
Our capability and differentiation
Our capability and differentiation can be described as:
- Commercial, governance, business service and operational leadership backgrounds and experience in large, multi-disciplined, dispersed businesses with asset management, operational and customer service functions that enable us to understand, express and engage the business at all levels on the all round business performance management focus that is necessary for sustainable success. We have special expertise in utilities, manufacturing, engineering businesses, multi-disciplined and dispersed organisations.
- Invaluable first-hand exposure to leading edge business practices in Australian multi-national companies and innovative companies, through successful participation in as well as long term national evaluation experience for Business Excellence Framework (Australia) and other better practice benchmarking study visits.
- Strong technical skills and proven conceptualisation, design and implementation expertise in overarching business excellence frameworks as well as a wide range of business disciplines including strategic planning and deployment, operational and business planning, functional design, financial management, customer service, stakeholder management, safety management, environmental management, process management, risk management, governance frameworks, supply management, tender management, bid management, alliances, relationship based contracting, high value contract management, asset management, maintenance management, project management and business performance management.
Each assignment is planned and delivered with full alignment on:
The client’s context and requirements
and how the service or assignment supports our client’s business strategy and performance objectives.
The project scope, key activities, completion deliverables and post implementation target benefits.
Phased deliverables, milestones, budgets and success factors will be incorporated in, and managed through, a project plan with appropriate project governance including reporting.
Who is impacted,
who needs to be involved and the resultant climate setting, training and special change management imperatives.
Business ownership, input and involvement
to ensure optimal project collaboration with, as well as full transfer to and retention of knowledge, by process custodians in the organisation.
Current and agreed future states of the systems, processes and data relevant to the exercise
to determine the extent of system and process change, the resultant impact on people, change in documentation and process mapping and governance imperatives.
We understand the need, have the expertise, are passionate about the cause and can help you.
Business Excellence supports businesses committed to achieving superior and sustainable business results.